Key challenges for enabling agile BPM with social software

Business Process Management is called agile when it is able to react quickly and adequately to internal and external events. Agile Business Process Management requires putting the lifecycle of business processes on a new paradigm. It is advocated in this paper that social software allows us satisfying the key requirements for enabling agile BPM by applying the four features of social software: weak ties, social production, egalitarianism and mutual service provision. Organisational and semantic integration and responsiveness (of the business processes engineering, execution and management activities) have been identified as the main requirements for implementing an agile BPM lifecycle. Social software may be used in the BPM lifecycle in several manners and using numerous approaches. This 2 paper presents seven among them and then analyses the " support " effects between those approaches and the underlying social software features, and the three requirements for Agile BPM. .